Customer Comments

I just wanted to thank you for the excellent service I received from yourselves after buying a Sony TV stand. The product arrived promptly the next day but unfortunately it had broken in transit.

The person I spoke to was only too happy to help and a replacement arrived first thing the next day. Not only was the product at a great price but I was really pleased with the service I received. I will certainly be recommending you,

TV stand safely received this morning, 24 hours after ordering. Splendid service and good product. Thanks.

Jill

At. 7:19am on Saturday, the door bell rung and there it was the Demagio stand I had been waiting for - for 3months – was it worth waiting for I hear you ask YES it was, it is absolutely perfect couldn’t have asked for anything better and excellent value for money.

The three different coloured legs are an absolute bonus, I originally ordered the dark legs from you thinking you either had one or the other, but I actually used the medium coloured legs. The dark ones would have been okay, but the medium ones blended in much better – so a real result.

Noel I would like to thank both you and the company for the service you have given me, I know it wasn’t your fault for the delay and you kept me completely up to date on the status of the order giving me the offer to have my money refunded at every opportunity each time the delivery date was moved again, but I’m so glad I waited, I could not have found a better piece of furniture for where I wanted it, especially specifically not wanting chrome or silver legs which is all you seem to be able to get these days.
I will not hesitate to recommend the company and will use you again should I need any further furniture of this nature.
Many thanks once again for all your help – I will miss receiving emails from you.

Maggie Hicks

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Wed, May 6, 2009 at 11:33 AM

I ordered an Iconic corner TV stand on Monday late afternoon - it has just been delivered to sunny (not really) Dunfermline - and I wanted to say - Thank you for the fantastic service.....................hope you have a good day

Wed, Apr 29, 2009 at 10:34 PM

hi, can i just say how happy i am with the t.v. stand i purchased of standland, it came early than expected, was easy to put together, and looks really nice with my 42" tv that i brought especially to go with the stand. many thanks, its nice to know some retailers still care about there customers, can i also say what a pleasure it was/has been doing business with yourselves, and i will definatly be passing your name on to friends and family, keep up the good work, many thanks Mr C Gillam

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Hi

I just wanted to say thank you very much for the fast efficient service you have just provided after we ordered a tv stand from you.
We ordered on Sunday and delivery was Tuesday excellent!!
We have our tv sitting nicely on stand and we are very impressed. Will definitely recommend you to friends and family.

Thank you again

Alan & Colleen Shipman
Nottingham

Sue & Carl Hemming
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Thu, Mar 5, 2009 at 9:40 AM

Having trawled local TV stores and the web, yours was one of only two low level TV stands I could find, the other being (in my opinion) a less attractive looking one from M&S. It was a real joy to phone through (to a non-08 number!) with a couple of initial queries and speak to a real, friendly and helpful voice without going through those interminable push button options. Delivery was 24 hours earlier than the 3 days promised, assembly was straight forward and the quality of glass and finish of the assembled product is excellent. For potential customers who may be put off by your TV guide size (42" to 60"), I can only say that our new 37" looks fine with only ca3" of glass surface overlapping either side. The space is not wasted as the single shelf accommodates our requirement to house a blu-ray disc player, xbox 360 and ps2. I have recommended Standland to the TV store proprietor, as he told me that he receives a number of enquiries for low level stands. Extremely friendly, efficient service and a good value, quality product. Like many people, i don't readily give feedback, but in your case service was exceptional, and i only mentioned the size guide, as it nearly put me off (as potentially being too big) until I made a newspaper template (forgot to congratulate you on the inclusion of the detailed measurement guide, by the way) and spoke to you.

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Tue, Mar 3, 2009 at 10:56 AM

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Mon, Feb 23, 2009 at 4:32 PM

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Wed, Feb 11, 2009 at 12:33 PM

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Thu, Feb 5, 2009 at 1:44 PM

I was just in the process of removing several internal
walls to accommodate the television stand that I ordered from you yesterday,
when, low and behold, it turned up. This is rather disquieting as normally
it takes several emails, phone calls and references to one's solicitor
normally to get anything that has been ordered within the decade. Of course
the great problem is that I have the need for only one stand otherwise, with
delivery times like this, I would be ordering every week. I will certainly
be telling my friends about your prompt service (even though they are newly
out of work and learning Italian and Polish like crazy, necessity is the
mother of invention). I might even mention that the stand goes together and
seems fit for purpose too. (Why are there only six screws and eight
positions to attach the cable hood back board - a minor detail, probably
some sound technical reason for it all?) Anyway I shall finish the brickwork
and the repositioning of the garage and look forward to manoeuvring the
stand into its space some time this afternoon. After the panegyric I hope
the darn issue doesn't collapse under the weight of expectation.

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Mon, Jan 26, 2009 at 2:11 PM

Hi Steve,
Received the tv stand ok. The stand proved easy to assemble and is not only sturdy and strong but looks good too.
I have no doubt that it will last for many years and can recommend the product to anyone seeking a similar product.
Regards Doug

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Wed, Jan 7, 2009 at 9:38 AM

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Sat, Jan 3, 2009 at 1:28 PM

Hi Sean

Many thanks for excellent service & product. It arrived at 7.02am and fully assembled and in place by 7.45. If you were on ebay I would give 5 STARS +.

Thanks again

Mike

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Hi,

My husband and I have just purchased a LCD/Plasma cantilever stand for yourselves and the service, delivery and quality of the goods were 5****. many thanks for the prompt service. We would definately deal again
Phil and Debbie Bailey

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Just to say my TV stand arrived yesterday morning as you informed me it would. I am pleased with the product so thank you very much.

Regards,

Sue Moore

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Hi Guys

What can I say, you do exactly what you state on your website and more. Ordered on the 10/09/08 and received the stand on the 11/09/08 @ 10.30am. The stand (ZINGT5/SV) looks fantastic, the picture does not do it justice.

I'm always checking out the internet and can confirm, that YOU ARE the cheapest around and the packaging took longer to undo than put the stand together Lol.

Top service,brilliant, will definitely pass on your website to friends and family.

Thanks

Michael - Essex

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I ordered a ZIN421540/BK Black Glass TV Stand from you on the evening of 8/9/08. It was dispatched the following day and would have arrived just one day later had we been at home. So we received it today and it's great. No damage, all the parts there and it looks very attractive now it's built. It's half the price of the same stand in Currys so I'm very pleased indeed. The free postage was also a bonus!

Many thanks for a great service and I will recommend you to my friends.

Best regards

Rob Parker

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I would just like to say thank you to Matt who arranged for a damaged shelf to be delivered to us on Friday, which was perfect. Many thanks for your prompt service.

Regards

Alison Groom

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Hi Guys

Sorry for the delay in writing to you but I'd just like to thank you for the exceptional service you provide over the internet. I placed an order with you one day and two days later my order arrived. Unfortunately, there was a few chips on the glass shelves and I thought I may have a problem here, but following one phone call, three new glass shelves arrived two days later, fantastic, I cannot praise you enough, thanks again

Phil Moss

Glasgow

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Standland,

I received the replacement leg on Thursday 25^th Sept last week, thankyou for fantastic customer service support I cannot commend you enough, after my first email expressing my grievance below I had a text from Sean within 1hr of my email advising that a replacement would be sent out.

My stand was very good value for money and is of an excellent build quality and will recommend your company to anyone I know who requires a new TV stand, it looks fantastic with my new TV on it!!!!

Thanks once again for excellent efficient service.

Shaun Stoker

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Hi There
Just a quick thanks you for your awsome superfast service ordered yesterday pm and got the stand am today wow it makes a nice change thanks. not unwrapped it yet will do at the eekend just hope i like the product as much as your service.
once again
many thanks
paul.

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Was not sure who to contact.
I recieved my tvstand today, and is assembled and ready for my TV coming tomorrow.
I am more than happy with the product and the service i recieved is first class. I ordered my stand on Thursday and recieved it on Monday, was not expecting it to arrive on time ,as when i order small items on the internet for delivery to Northern Ireland, it can usually take up to 1 week. So the size and weight of this item arriving when you said it would is excellent, maybe some other companies should take a look at the service you provide, and apply it to their own companies..
A very happy customer ,and have no hesitation recommending you to friends and family
Robert Mcfarland

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Hello StandLand,

You guys are good merchant of the time. I ordered yesterday and got it this morning before 8:00, and I couldn't believe it. Wonderful service. You rightly deserve that I should tell lots of my friends and people I know about your business. Cheers!

Habib

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Thank you for our delivery yesterday which arrived in perfect order, within a day of ordering.
We are very pleased with our stand and your service, and would recommend you for sure.
Well done, great company!

Mr & Mrs Royle

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Dear Sir/Madam
I would just like to say thank you very much for the black/plasma stand we received (similar to Serano Sb800). I ordered the stand at 12noon one day and by 9am the next day it had been delivered.
Item is fab!
Thank you
Paula

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ABSOLUTELY AMAZING ! Just recieved my TV stand ordered yesterday! This must be the most unbelievably efficient service I have ever experienced on line.Quite magnificent! Congratulations and many thanks,

John Gray, Lincoln.

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Hi Sean

I wish to congratulate you on your organisation & service given to this order. What service - absolutely superb - helpful/excellent communication - thank you very much.

Received today & will certainly recommend your website to family & friends.

Kind regards.

Joan Selwyn

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Hi Guys

Just a short message to say thanks very much for excellent customer service , fast delivery and a great product!

I will recommend standland to my friends

thank you.

Regards Roy Lovie
Scotland

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Dear Sir/Madam,

I ordered the 120cm Black and Chrome Stand
Model No. ZINGT5/BK late yesterday (09/06/08) from your company.

It was assembled and ready at noon (10/06/08) for the the TV to arrive tomorrow (11/06/08).

Many Thanks!

Kevin Maloney

PS extremely happy with the quality of the product!

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Just to say the stand i ordered arrived to-day 18-5-08 in exellent condition and i must say very very good quality and i will recomend you to my friends and relations thanks for a very good service, ace regards Mac.

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Hi Guys

Just a short message to say thanks very much for excellent customer service , fast delivery and a great product!

I will recommend standland to my friends

thank you

Regards Dean Lawrence

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Hi All @ Standland,

Don't normally give praise but i need to send this email to thank you for a great service. I bought this tv stand at 13:45 on the 21st Apr and before 14:00 on the 22nd Apr delivered to the door.

Easy to put together and all seems fine and looks good. I would definitely recommend you to family and friends and if you add this to your customer Comments List then Anyone who is reading buy from these people with confidence, excellent service allround.

Thanks again

Richard

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after placing an order with a nationwide very well know company....waited and waited then told of a month delivery date.....cancelled the order , came across yourselves by accident...got just what i wanted , in 3 days..(a day before i expected it) easily put together and it looks a treat , matches my new lcd perfectly....oh and i saved £10 ......great and thanks
dave

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Hi Sean

Our shelf arrived Tuesday all in one piece and the stand now looks great.

Thanks very much for your help, I have received extremely good service from all at your company and will certainly recommend you to friends and family.

Thanks again David.

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Hi Guys

Just a short message to say thanks very much for excellent customer service , fast delivery and a great product!

I will recommend standland to my friends

thank you

Regards Dean Lawrence

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Hi,

It doesn't happen very often but I felt compelled to write and congratulate your team for providing wonderful service.

The black glass 120cm stand is just perfect for my needs. When you consider VAT and P&P was included in the price it was truly fantastic value. I had thought the easter holiday would delay my order but was wrong. I gratefully took delivery a day earlier than I had expected.
Finally you are to be commended on the packaging - the courier would have really had to go out of their way to damage this, such was the quality of the packaging and the thought put into it.
I will have no hesitation in recommending StandLand to anyone in the market for a LCD/Plasma stand.
Well done.

Kind regards,

Patrick Beard

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Thank you for sending out the replacement TV stand.
As it was me that ordered a stand that was too small - it is very much appreciated that you have exchanged it very quickly and without any fuss.
It is very refreshing to deal with a company that offers excellent customer service.

Andy Byard

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Just thought you would like to know that the TV stand we ordered from you yesterday arrived less than 24 hours later this morning and we are delighted with it.

Excellent service, thank you.

Regards,

Malcolm Perry

Hi! Standland, I would like to forward my appreciation for the first
class service I've received after placing my order, it was delivered a
day early despite it being over the weekend, well packed and in good
condition.
I bought this stand to replace a genuine Toshiba one, and to be quite
frank yours is far in in front in both design, looks and quality.
Many thanks, I shall recomend your product when the need arises.
Mr S Swannick

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I would like to thank you for the prompt delivery of our TV Stand.. We are delighted with it-- with the clear assembly instuctions, and with the ease of assembly. The stand is really very attractive and we are very satisfied.

Thank you.

MT Dickinson

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Dear Standland Managing Director and staff

Many thanks for professionally advising on the phone last Wednesday re my inquiry, and being realistic in confirming when my order would be received. You also then progressed my email order satisfactorily, and kept me informed.

Goods received in perfect condition, on day stated, (Friday), and of good quality at an appropriate price. Couldn't ask for more, and will refer you to friends/colleagues when appropriate

Well done - have a good day,

David

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FAO: Sean

Thanks for sorting out my re-ordered stand with the extra shelf. Even though I had the stand last month - my new telly from another retailer has only just been re-delivered as the original set was damaged in transit.

You were right - it is a better looking stand than my original selection and it is refreshing to still experience that personal touch from a customer friendly retailer (sadly missing from some of the better known "high street" names out there). Keep up the good work and I will be happy to recommend you to anyone else in the market for a new TV stand!

Regards Paul

R. Ellis

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Dear Sir,

Many thanks for the low level LCD/Plasma stand delivered today. This is ideal for use where space is limited, and perfectly fits my requirements. Thanks also for your quick and effecient delivery,

yours faithfully,

Ron Sears

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May I register my appreciation for the help and assistance received from
your company.
In particular Matt for his patience and understanding.

Many thanks

Peter Moulding

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You would wish to know that my order of pm yesterday has arrived at 0830hrs this morning in Cheltenham.

Well done and thank you.

Sincerely,

Brian Lickman.

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Thanks for a fast and efficient service. Ordered stand late on Tuesday evening and it was delivered on Friday. Thanks again

Very satisfied customer

Vince.

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Dear Sir or Madam,

I want to say how good your service was in delivering my 110cm Glass Plasma Stand.
I placed the order with you late on Monday night & I was delighted to have delivery of the item to my door at 12 noon on Wednesday. The delivery was the best I've ever had from any store over many, many years and beats most traditional stores. Delivery in just 1 day & for free is excellent & I have told my family & friends in future to check your website because of your good service and good prices.
I know I have mentioned mainly about delivery, I also really liked the easy navigation of your website to find exactly what I needed. Then when I seen the item I needed, you already had all the measurements I needed to make a quick decision. Having the shelf width & the size of the plasma you can put on it, described on the title of the items to quickly browse, through made choosing it easier.
I'm glad I found your website and I will to continue to use your site in future for anything else I may need.
Thank you
From Mr K Smith

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Thank you- I am very impressed with your service-

ordered on the 19.12.07 arrived 20.12.07 early

Excellant

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Hi Sean,

Sorry for delay in contacting you, I've been on a couple of days team
building exercise. (Don't ask... we had to imagine the team was a zoo
and identify which animal each of us was.... I really hate that rubbish
and rarely get anything from it.)

Anyway, I've returned, the stand is here and I must say that the photo
on the web sit really doesn't do it justice. Its a very stylish piece of
furniture, I couldn't have asked for better. Many thanks for showing
such goodwill, I will be sure to recommend you in the future.

All the best

Mike

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Having found the ideal stand for our new plasma tv on your site i would like to say that the service was fantastic!

Having ordered online, your order confirmation was very efficient and to have the stand delivered next day was great!

Keep up the good service and i look forward to recommending you.

Regards

Glenn Hill

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Dear Sir

Have received replacement Television Stand, which I am pleased to say is Perfect, I would like to take this Oppertunity, to Thank You very much for your Commitment in resolving this Problem, I would have no hesitation in using your company again, or indeed recomending you to my freinds, or anyone else.

Yours Sincerly

Richard James

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105cm black glass stand ordered 15.50 Thursday, arrived 11.00 today
(Tuesday) and put together inside 30 minutes.
Thanks for an excellent product, great service and very competitive price.

Is there a spot on your site for customer comments - if so I couldn’t see
it.
I will definitely recommend you to friends.
Thanks again.

Regards,
Keith

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Thank you so much for providing such efficient service. The stand arrived this morning (hours before the TV!) and we are delighted with it. The 'idiotproof' instructions were a welcome bonus and its speedy delivery was most impressive.Your company has certainly exceeded our expectations, for which we are most grateful.

Yvonne Gill-Martin

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Dear Standland,

THANK YOU !!

I received the replacement stand this morning .. Thank you so much for such a wonderful customer service.

I won’t hesitate in recommending you to my friends. I don’t think I could find any other company who would deal with a problem as fast and effectively as you did.

Best customer service I’ve ever encountered.

Kind Regards

Anthony Wood

Chesterfield

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Dear all @ Standland

Just a quick note to say that I received my TV stand today as promised.

It is a fantastic stand, at a fantastic price together with the service level that was provided by yourselves which again was fantastic

Thanks for everything

Regards

Chris

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Stand arrived this morning before 09:00, very impressed with the service, assembly was straight forward.

And overall excellent value for money.

I will definitely recommend you to my friends.

Regards.

Christine Lamb

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had been v nervous at ordering online but jst to say thanx for a very speedy satisfactory transaction. very pleased wth stand. will definately recommend you to friends.

thanks. lynne

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Just wanted to let you know how pleased we are with the T V stand we ordered on Sunday & which arrived – very impressively – first thing Tuesday morning. Fantastic service, Well done.

Many thanks,

Gail

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